Speech Impairment

The most important thing to remember is to give your complete and unhurried attention to those who have difficulty speaking. Give them time to express themselves. Don’t interrupt or complete their sentences for them, but give help when they indicate that they need it.
Don’t correct their pronunciation.Ask questions that require short answers or that can be answered with a nod or a gesture.Don’t pretend to understand when you don’t. Repeat what you thought you understood. The person’s reactions will guide you.

Dealing With People Suffering Developmental Disability

Dealing with people with developmental disabilities may present you with the most difficulties and require the most patience, particularly in the workplace. The key is to treat people with developmental disabilities as normally as possible and to set the same standards for them as you would for others. If, for example, the person tries to become too affectionate, explain that such behavior is not appropriate.
Make sure your tone is firm but not reprimanding. Here are some other tips:
Be careful about touching the person. Touching may signal approval of such behavior, which a person with developmental disabilities may use to curry favor.Some people with developmental disabilities are very sensitive to body language and tone of voice. Make sure your silent messages are nonthreatening. Be firm but pleasant. Speak with a smile on your face and in your voice.Criticism and accusatory language have a demoralizing effect on everyone. Instead of saying, “You made a mistake,” try “How about doing it like this?”Recognize that repetition is important in teaching the developmentally disabled and be prepared to be patient.

Dealing with Lately Disabled People

You may need an extra supply of tact and generosity with a friend or acquaintance who has become disabled later in life, possibly because of Meniere’s disease, lupus, or multiple sclerosis. Often, you may know of such disabilities only if the person actually tells you.
One of the most common reactions among the lately disabled is a feeling of extreme self-consciousness in the company of able-bodied persons. The lately disabled are acutely sensitive to pity from others.
The lately disabled may also suffer from a loss of self-esteem. They may have lost their jobs and are worried about money. Keep in mind that they are unable to do many of the things that once defined them in their own minds—things that were part of their sense of self-worth.
They may also be suffering from depression, grieving for the person they once were, and struggling toward a realization of the new person they now must be. The lately disabled may also experience boredom and wish for structure. You can help by getting them involved in activities, particularly those activities that involve exercise. Provide structure by offering to make appointments or arrangements for certain definite times and sticking to the plan.
Therefore, be prepared for displays of bad temper and frustration. And don’t take them personally.

Alzheimer’s and Children

Taking children to visit those with Alzheimer’s disease is a valuable learning experience for the young ones and a great kindness for the older ones. Health care professionals say older patients respond positively, even joyfully, to the presence of children. And children are naturally more willing to accept people who tend to forget or confuse names and places. Children will listen to old stories and not be made uncomfortable by what older people see as disconnected ramblings. However, parents need to prepare their children for such visits. Here are a few little lessons for children (and, for that matter, adults) to learn before visiting.
➤ Say your name when you arrive and whenever asked, no matter how often.
➤ Speak slowly and clearly.
➤ Smile.
➤ Give hugs and hold hands.
➤ Be calm and gentle.
➤ Be ready to sing a song or tell a story.

Etiquette Tips: Top Ten

In this write-up I am going to share with you fundamental etiquette tips that can set you apart from your competition. These guidelines are simple, quick to implement and you possibly can incorporate them into your lifestyle proper now. Using a tiny practice, you can master them in no time.

"Good manners are just a way of displaying, other individuals that we have respect for them." Bill Kelly, Blast in the Past 1999

1. A small business meal is for eating first and discussing business matters second. Business need to either be discussed just before the meal arrives or around the end in the meal.

2. Return all cellphone calls. Cellphone calls and voice mail messages ought to be returned within 24 hours. When you do not have an proper reply, call and create another time to communicate.

three. Often be on time. There may be no such thing as being fashionably late in business.

4. Usually do not say the words I'm sorry in the event you missed what an individual mentioned to you. React with "I beg your pardon." I'm sorry is explained as an apology or to deliver sympathy.

5. When an individual does something good for you, always deliver a thank you take note or card. Post a thank you card/note, even if you usually do not get the contract or make a sale. When you mail a thank you card/note you happen to be solidifying the relationship, and keeping your brand and face within the person's thoughts.

6. RSVP, react in the event you please. If you obtain an invitation that requests you to RSVP, it purely suggests to confirm.

7. Certainly not interrupt. Let persons finish what there're saying just before adding your comments. Interrupting other folks is a sign of poor etiquette and lack of social skills. If you choose to arrive across as egotistical, you are able to do so by constantly interrupting. Tip: count to twenty just before speaking.

8. Defer to customers, customers and prospects. There're the those who retain you in organization. If you defer to some others you display respect. Deference is definitely an act of high regard and respect. Place yet another person's interests primary is part of great client/customer service.

9. Will not assume you are able to tackle other folks on a initial identify basis. Deal with other folks utilizing an honorific ( "Mr.", "Ms', "Dr.",) with their last identify. Refer to them by their initial name only if you have been invited to accomplish so. Making use of honorifics and last names displays class and sophistication.

10. When a consumer flies in from a different city or nation, meet them at the airport and drive them towards office your self. It tends to make a fantastic first impression.